Information
Find answers to frequently asked questions about Park West Horse Trail services. We want to make your experience as smooth and enjoyable as possible. If you can't find what you're looking for, please don't hesitate to contact us at [[phonenumber]] or visit our location in Independence, KS.
Frequently asked questions
Below are some of the most common questions we receive. We hope this helps you prepare for your adventure with Park West Horse Trail services, where horses and riders find their rhythm of the land.
What are the top 3 questions potential customers usually ask?
The most common questions are: What to wear? What to bring?
What should I wear?
Long pants and closed-toe shoes are highly recommended for your safety and comfort during the ride.
Are there age or weight restrictions?
I have a buddy seat for young kids but I don't offer helmets. Noone over 230 pounds. To discuss any specific concerns please call {620-757-1509} Safety and the well-being of our horses and riders are our top priorities.
If you have any hesitation, we encourage you to come take a tour and visit the horses. There is no fee for the tour.
No prior experience is necessary! Our experienced guides will provide instructions and ensure a safe and enjoyable ride for all participants.
What if the weather is bad?
We monitor weather conditions closely. In case of inclement weather, we will reschedule your ride or offer a refund.
What is the cancellation policy?
Refunds can be discussed
What's the most important thing first-time riders should know?
Remain calm and enjoy the ride. I will walk to help folks out.
Ready to ride?
Have more questions? Contact Park West Horse Trail services at [[phonenumber]] or [[email]]. We look forward to hearing from you and welcoming you to our trails where horses and riders find their rhythm of the land!